Felipe A. Dunsch
1818 H St NW
Washington, DC 20433
NBER Working Papers and Publications
|August 2017||Management, Supervision, and Health Care: A Field Experiment|
with David K. Evans, Ezinne Eze-Ajoku, Mario Macis: w23749
If health service delivery is poorly managed, then increases in inputs or ability may not translate into gains in quality. However, little is known about how to increase managerial capital to generate persistent improvements in quality. We present results from a randomized field experiment in 80 primary health care centers (PHCs) in Nigeria to evaluate the effects of a health care management consulting intervention. One set of PHCs received a detailed improvement plan and nine months of implementation support (full intervention), another set received only a general training session, an overall assessment and a report with improvement advice (light intervention), and a third set of facilities served as a control group. In the short term, the full intervention had large and significant effec...